About Us
Japanese-quality healthcare, wherever you are.
Cotovia Clinic was founded so that Japanese people living abroad and their families are never left without access to healthcare, and can receive care in Japanese with peace of mind, anytime and anywhere.
Our Mission
Heartfelt care,
always.
When you need healthcare abroad, differences in language and systems can be a great source of worry. Cotovia removes that worry with both digital technology and human warmth. We also support mental health, which is often overlooked, and keep providing the same peace of mind even when you're posted somewhere new.
Seeing things from the patient's point of view
We care about your feelings, not just your symptoms.
Valuing trust as people
Before expertise, we aim to be trusted as people.
Supporting each other as one team
We support you as a team, across roles and nationalities.
Our Story
Why Cotovia was founded
Cotovia Clinic began with 1 clinic in Singapore in January 2023. It was launched to address the anxiety people feel when seeking medical care abroad.
Why we started
When you live abroad and fall ill, you may not even know where to go. Will they understand you? Can you use your insurance? Is this worth a hospital visit? People get stuck before they ever see a doctor. We started in order to remove that anxiety itself.
Through both systems and people
We combine systems such as 24-hour LINE consultations and online care with staff who listen to you in Japanese. We believe neither one alone can resolve the anxiety of healthcare abroad.
Even when your posting changes
Postings abroad come with transfers. So that you don't have to search for healthcare from scratch every time you move, we have expanded the same system to 5 countries and regions.
Philosophy
Our guiding words
ATIV MEDICAL, the company that runs Cotovia Clinic, builds healthcare for Japanese people living abroad and their families. Here are the words we stand by, just as we wrote them.
Where we started
Listen with the heart. Stay even closer.
Listen with the heart, and stay closer.
Treating symptoms alone is not enough. We start by facing the anxiety that comes with getting medical care abroad.
Mission
Japanese-Quality, Heart-Centered Care—Anywhere in the World
Heartfelt, Japanese-quality care, wherever you are in the world.
We aim to keep providing the same peace of mind, even when your posting changes.
Vision
Building a global healthcare ecosystem that leads with assurance and innovation for Japanese communities abroad
To build, around the world, a healthcare system that leads with reassurance and innovation for Japanese communities abroad.
We are growing it not as standalone clinics but as a system that combines hospital partnerships, online consultations and corporate support.
Why Cotovia
Why people choose Cotovia
Covering Southeast Asia
25 locations in 5 countries in Singapore, Malaysia, the Philippines, Thailand and Hong Kong. Even if you're posted somewhere new, you can keep using Cotovia.
Peace of mind 24 hours a day, 365 days a year
Consultations on LINE are available 24 hours a day, 365 days a year. Even if you feel unwell at night or on a holiday, you can contact us first.
Any time, anywhere
With online consultations, you can see a doctor from home or the office, and have medication delivered or pick it up at a pharmacy.
Japanese support that removes the language barrier
A Japanese medical interpreter joins your consultation with the doctor, so you can understand even medical terms in your own language.
One-stop care with general hospitals
Cotovia Counter supports you all the way, from arranging specialists and accompanying you with an interpreter to helping with hospital admission.
Trust built on experience
Many Japanese companies and families use our services, and we partner with a wide range of local medical facilities.
Care that stays by your side
We care not only about your symptoms but also about the worries that come with living abroad.
Network
A network of 25 locations in 5 countries
We operate clinics and Cotovia Counter in 5 countries and regions. Even if your posting changes, you can keep using the same Cotovia.
Cotovia Clinic10 locations
Medical facilities that provide consultations and treatment in Japanese.
Cotovia Counter15 locations
A Japanese-language support desk inside partner hospitals. It does not provide medical care.
※ The number of locations is counted automatically from our location data. Please see the locations page for the latest list.
Find a locationServices
3 services
Our 3 services each play a different role. They work together as one team and are used according to your symptoms and situation.
Cotovia Clinic
Cotovia Clinic
Medical facilities that provide consultations and treatment in Japanese.
- Open every day of the year (including public holidays and the New Year period)
- LINE consultations 24 hours a day, 365 days a year
- Online consultations and medication delivery
- Japanese-speaking staff from reception to payment
- Mental health consultations also available
Cotovia Counter
Cotovia Counter
A Japanese-language support desk inside partner hospitals. It does not provide medical care.
- Japanese-language desks inside large general hospitals
- Interpreters well versed in medical terminology join you
- Appointment scheduling and guidance within the hospital
- Help with hospital admission procedures
- Support with insurance procedures
Services for companies
Corporate Services
We support Japanese companies' overseas operations by caring for the health of employees and their families.
- Medical visit support for employees and their families
- Health check-ups and vaccinations
- Mental health support
- Coordination of medical transport
- Packages that can be customized for each company
Milestones
Our history
Opened our 1st clinic, Cotovia Clinic UE Square, in Singapore
Opened West Coast Plaza in Singapore
Expanded to Malaysia, the Philippines and Thailand. Partnered with National University Hospital (NUH) in Singapore
Partnered with KK Women's and Children's Hospital (KKH). Opened a counter at Prince Court Medical Centre
Expanded to Sriracha, Hong Kong, Manila and more, aiming to grow into major cities worldwide
Social Contribution
Community activities
We run activities to support Japanese people living abroad, especially families raising children. We believe that what we can do outside the consulting room is also part of a medical provider's role.
Koto-iku HirobaKoto-iku Hiroba
Parenting support events. We create spaces where parents can share the challenges of raising children abroad with others in the same situation.
Public seminarsPublic Lectures
We hold health awareness seminars for Japanese companies and schools, bringing knowledge about prevention to those who need it.
Medical trainingMedical Training
We provide training for childcare facilities and others on how to respond to sudden illness and injuries.
Medical volunteeringMedical Volunteering
We take part in medical volunteer work in the Philippines.
Health campaignsHealth Promotion Campaigns
We run non-profit health campaigns, including vaccinations and free check-ups.
Leadership
Management
The management team of ATIV MEDICAL. We have a lead in each country and operate in line with local healthcare conditions.
Tatsuki Fujii
Co-Founder and CEO
Yuta Igarashi
Director
Dr. Chan Huai Ling
Vice President
Malaysia Lead, Medical Director
Tsubasa Shimoda
Vice President
Thailand Lead
Takunari Taira
Vice President
Philippines Lead
Syazni Binti Abu Bakar
Vice President
※ Titles and responsibilities are based on information published by the parent company, ATIV MEDICAL Pte. Ltd.
Company
Operating company
- Operating company
- ATIV Medical Pte. Ltd.
- Address
- 195 Pearl's Hill Terrace, #03-10, Singapore 168976
- Founded
- January 2023
- Representative
- Tatsuki Fujii (Co-Founder & CEO)
- Business
- Cotovia Clinic (Japanese-language clinics) / Cotovia Counter (Japanese support desks in partner hospitals) / Life care support for companies
- Service area
- Singapore, Malaysia, the Philippines, Thailand and Hong Kong
※ Medical care is provided at medical facilities in each country that partner with Cotovia.
Contact us on LINE
Feel free to get in touch. We're available in Japanese 24 hours a day, 365 days a year.
Ask us on LINE